1 – Take care of the Health concerns
With such a significant awareness of stress and anxiety, we are better equipped than ever to manage stress-related absence and help our staff. The signs can be easy to spot and early action is vital. The same goes for exposure to Noise, Dust or Chemicals and even ergonomic issues like repetitive work.
2 – Listen and act on that incident and Near Miss reports from 2019
Lots of information will have been presented to line managers by staff. Either in the form of the incident and near-miss reports or simply staff expressing a concern or question. Start to collate a list of all such messages and find the most common concern, most likely to cause an accident or most severe outcome. Fix it with an interim measure with a plan for long term action, talk to staff in explaining this is what has been done and they will appreciate the efforts, even if the problem has been there for a long time.
3 – Get the compliance issues assessed BEFORE you try and fix them
Sometimes we all fall into the trap of knowing there is a problem and jumping to take good action. This is not always the best idea. Get a specialist to offer some free advice (most consultants do this at no cost) and make sure it’s appropriate. Often either too little gets done or so much gets done that it is not proportionate and costs a lot more than needed.